Question 1

How do I make a reservation?

Accepted Answer

Call us at (870) 338-9155 or book online at edwardianinn.com. We are happy to help you choose the right room for your visit.

Question 2

What is required to confirm a booking?

Accepted Answer

A deposit equal to the first night's stay per room is required to confirm your reservation. The remaining balance is due at check-in.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept credit cards, debit cards, checks, and cash.

Question 4

Is there a minimum age to book?

Accepted Answer

The lead guest must be at least 21 years old.

Question 5

Can I add a guest to my reservation after booking?

Accepted Answer

Yes. Additional guests beyond the room's maximum occupancy are $25 per guest per night, though in practice we typically apply this as a one-time fee per stay. Contact us to update your reservation.

Question 6

Do you offer gift cards?

Accepted Answer

We do not currently offer gift cards. If you are interested, let us know -- it is something we may add in the future.

Question 7

Do you offer group rates for larger parties?

Accepted Answer

We accommodate groups booking 5 or more rooms. Group cancellation policies apply. Contact us at (870) 338-9155 to discuss group arrangements.

Question 8

What are your check-in and check-out times?

Accepted Answer

Check-in is between 3:00 PM and 6:00 PM. Check-out is at 11:00 AM.

Question 9

What if I arrive after 6:00 PM?

Accepted Answer

Late arrivals must be arranged in advance. Please call us so we can make accommodations for your arrival time.

Question 10

Is early check-in available?

Accepted Answer

Early check-in between 1:00 PM and 3:00 PM is available at no charge, subject to availability. Check-in before 1:00 PM is available for a $35 flat fee, subject to availability, with at least 24 hours' advance notice.

Question 11

Can I request a late checkout?

Accepted Answer

Late checkout until 1:00 PM is complimentary, subject to availability. Checkout after 1:00 PM is charged at 50% of the nightly room rate. Please notify us by 9:00 AM on the day of departure.

Question 12

What is the WiFi password?

Accepted Answer

The WiFi password is provided at check-in and also posted in your room.

Question 13

What amenities are included in all rooms?

Accepted Answer

All ten rooms include a private bathroom, Smart HD television, free WiFi, individual climate control, hair dryer, and iron with ironing board.

Question 14

Which room has a fireplace?

Accepted Answer

The William A. Short Room on the second floor features a fireplace. It is the inn's signature room and offers views of the front street.

Question 15

Which room has a private outdoor deck?

Accepted Answer

The Helena Phillips Room has a private outdoor deck overlooking the inn's pecan tree. It is also the only pet-friendly room.

Question 16

Is the Helena Phillips deck available year-round?

Accepted Answer

Yes. The deck is open year-round. Weather may occasionally make it less comfortable to enjoy, but we do not close it seasonally.

Question 17

Which rooms can accommodate four guests?

Accepted Answer

Three rooms sleep up to four guests: Father Marquette (third floor, 2 doubles + daybed), John Hanks Alexander (second floor, 2 full beds), and Louis Jolliet (third floor, 2 queens with panoramic views).

Question 18

Is there a room with a suite layout?

Accepted Answer

Three rooms have suite-style layouts with separate sleeping and sitting areas: the General Patrick Cleburne Room (offered at $144 per night), the James Tappan Room, and the Charles Adams Room.

Question 19

What is the game room?

Accepted Answer

The third-floor game room is open to all guests as common space. It includes a 55-inch television, a darts board, and a snooker table.

Question 20

Is there a pool or hot tub?

Accepted Answer

The inn does not have a pool or hot tub.

Question 21

Is there a fitness center?

Accepted Answer

The inn does not have a dedicated fitness center, but a rowing machine is available for guest use on the third floor.

Question 22

Is the WiFi fast enough for video calls?

Accepted Answer

The WiFi is well-suited for general browsing, email, video calls, and social media. It is not designed for heavy streaming, large downloads, or gaming.

Question 23

Is there parking at the inn?

Accepted Answer

Yes. Complimentary on-site parking is available for all guests. The inn is not responsible for damage, theft, or loss to vehicles.

Question 24

Are there common areas for guests?

Accepted Answer

Yes, on every floor. The first floor has the wraparound porch, formal dining area, piano area, and breakfast area, with combined seating for about 40. The second floor has a small seating area for about six in the common space between rooms 5, 6, 9, and 10. The third floor has the game room as additional common space.

Question 25

Are there laundry facilities?

Accepted Answer

There are no guest-facing laundry facilities at the inn. We are happy to perform basic wash-and-dry laundry service for $10 per load -- just let us know.

Question 26

Is breakfast included?

Accepted Answer

Yes. A complimentary hot breakfast is included with every room.

Question 27

When is breakfast served?

Accepted Answer

Breakfast is served in the breakfast room from 7:15 AM to 8:15 AM on weekdays and from 7:45 AM to 9:00 AM on weekends. Coffee is ready when guests come downstairs each morning.

Question 28

What is on the breakfast menu?

Accepted Answer

Each morning guests choose from: Eggs Benedict with Bacon, Buttermilk Pancakes with Bacon, or Scrambled Eggs with Toast and Bacon. Robert and his wife personally cook breakfast each morning using high-quality ingredients -- pasture-raised organic eggs, grass-fed butter, organic maple syrup, and fresh-squeezed organic orange juice.

Question 29

Can the inn accommodate dietary restrictions or allergies?

Accepted Answer

Most dietary restrictions, including vegetarian and gluten-free, can be accommodated at any time. With advance notice we can also try to have specialty items on hand that we would not typically stock.

Question 30

Can I get breakfast earlier than 7:15 AM?

Accepted Answer

Yes, on a case-by-case basis -- particularly when a group in the house has a specific schedule constraint to meet. For breakfasts earlier than 6:00 AM, we generally ask guests to help themselves to self-serve coffee, breakfast bars, and fruit.

Question 31

What is the cancellation policy?

Accepted Answer

For individual bookings, cancellations 7 or more days before arrival receive a full deposit refund minus $10 per room. Cancellations 2 to 7 days before arrival forfeit the deposit. Cancellations less than 2 days before arrival, no-shows, and early departures are charged for the full stay.

Question 32

What is the cancellation policy for groups?

Accepted Answer

For groups booking 5 or more rooms: cancellations more than 1 month before arrival receive a full refund minus $10 per room. 1 month to 7 days before: deposit forfeited. 7 to 2 days before: 50% of total booking (up to 4 nights) is charged. Less than 2 days: full booking amount is charged.

Question 33

Are there quiet hours?

Accepted Answer

Yes. Quiet hours are 10:00 PM to 8:00 AM. We ask that guests be mindful of other guests during these hours.

Question 34

Is smoking allowed?

Accepted Answer

Tobacco smoking is not permitted indoors. Designated outdoor smoking areas are available. Marijuana use is permitted only by guests with valid medical documentation, and only in designated outdoor areas. A $250 cleaning fee will be charged if evidence of indoor smoking is found in guest rooms.

Question 35

What is the policy on visitors?

Accepted Answer

Only the lead guest and the named booking party may use the property. Third-party visitors require express permission from the innkeeper.

Question 36

What happens if something is damaged during my stay?

Accepted Answer

The lead guest is responsible for any damages caused by the booking party during the stay. Please report accidental damage immediately so we can address it together.

Question 37

What is the lost key fee?

Accepted Answer

Replacement keys are $30 each.

Question 38

What if I leave something behind?

Accepted Answer

We hold lost items for 30 days. If you would like an item shipped to you, we are happy to arrange shipping at your cost -- just contact us at (870) 338-9155 or info@edwardianinn.com.

Question 39

Are pets allowed?

Accepted Answer

One dog is permitted in the Helena Phillips Room only. The pet fee is $25 per night. Service animals are welcome throughout the inn. No other pets are permitted.

Question 40

Is the inn family-friendly?

Accepted Answer

Families are welcome. Children under 13 must be accompanied by an adult at all times while on the property.

Question 41

Are there activities nearby suitable for children?

Accepted Answer

The Delta Cultural Center on Cherry Street is free and genuinely engaging for all ages -- it covers Delta history, the blues era, and the Great Migration in a well-curated way. Helena River Park and the Mississippi River boardwalk are a short drive from the inn and give children a real sense of the scale of the river. The King Biscuit Blues Festival in October is family-friendly and fills the downtown streets. We are happy to suggest activities based on the ages and interests of your group.

Question 42

Where is the inn located?

Accepted Answer

The Edwardian Inn is on Biscoe Street in Helena, Arkansas, in the Mississippi Delta on the west bank of the Mississippi River. It is approximately 65 miles south of Memphis, Tennessee.

Question 43

How do I get to the inn from Memphis?

Accepted Answer

Take US-61 South from Memphis. Stay on the Mississippi side of the river through Tunica County -- this is the Blues Highway and the most direct route. You will cross the Mississippi River bridge into Helena. The drive is approximately 70 miles and takes about 1 hour 20 minutes to 1 hour 30 minutes depending on where in Memphis you start. No interstate required. The inn is on Biscoe Street in historic downtown Helena, about half a mile from the river levee.

Question 44

What is there to do in Helena?

Accepted Answer

Helena offers rich Delta history and culture: the King Biscuit Blues Festival (October), Delta blues heritage, Civil War history including the Battle of Helena (1863), historic downtown walking tours, the Great River Road cycling route along the Mississippi, and access to the river itself. We are happy to suggest itineraries based on your interests.

Question 45

When is the King Biscuit Blues Festival?

Accepted Answer

King Biscuit is held each October in downtown Helena. The festival draws roughly 10,000 attendees and is one of the oldest continuous blues festivals in the United States. We recommend booking early as rooms fill well in advance.

Question 46

Where can we eat near the inn?

Accepted Answer

Helena has several local options we recommend: Pasquale's Tamales (weekend only and a local institution), Patio Mexican Restaurant, Delta Fish Market Bar & Grill, Biscuit Row BBQ, Downtown Bar and Grill, Delta Que & Brew, Ridge City Roasters, and Delta Dirt Distillery. Hours and availability change -- we can provide current information when you arrive.

Question 47

What is the best time of year to visit?

Accepted Answer

Spring (March through May) and fall (September through November) are the most comfortable seasons in the Arkansas Delta -- mild temperatures, manageable humidity, and active activity calendars. October is peak season for the King Biscuit Blues Festival. Summer (June through August) is hot and humid, as you would expect from the Deep South, though the inn is fully air-conditioned and guests who visit for the history and food find it perfectly manageable. Winter is mild compared to northern states, with occasional cold fronts. There is no bad time to visit Helena -- the inn, the river, and the history are here year-round.

Question 48

Can the inn help arrange special occasions?

Accepted Answer

We are happy to help arrange special occasions with advance notice. Let us know what you have in mind and we will do our best to make it memorable.

Question 49

Is the inn available for private events or whole-house bookings?

Accepted Answer

Yes. We welcome whole-house bookings and private events. Please contact us at (870) 338-9155 so we can discuss your plans.

Question 50

Is the inn wheelchair accessible?

Accepted Answer

First-floor access is available via a wheelchair ramp at our side reception entrance. The inn does not have an elevator, so guest rooms on the second and third floors are not wheelchair accessible. Our first-floor bathrooms are standard, so a guest using a wheelchair may need assistance to use them safely. We have welcomed guests in wheelchairs before, generally with a companion. Please call us at (870) 338-9155 to discuss your specific needs and we will do our best to accommodate.

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