Questions
Frequently asked questions.
50 answers in nine topics: booking, the rooms, breakfast, dogs and children, and Helena.
Not answered here? Call or text (870) 338-9155, or write to info@edwardianinn.com.
Before you book
The terms guests ask about most.
These are the words of our policies. They apply to every booking.
- Check-in and check-out
- Check-in: 3:00–6:00 PM. Arriving later? Call or text us at (870) 338-9155 before you arrive and we will arrange a late check-in.
- Check-out: 11:00 AM.
- Deposit
- A deposit of half the first night (plus tax) for each room holds your reservation. The balance is due at check-in.
- Cancellation
- If you cancel within 24 hours of booking and your arrival is 3 or more days away, we refund the deposit in full.
- 14 or more days before arrival: we refund your deposit, less a $10 cancellation fee for each room.
- 3 to 13 days before arrival: we keep the deposit.
- Fewer than 3 days before arrival, or if you do not arrive: the first night of each room is due. We charge the part not covered by your deposit to the card on file.
- Special events, such as the King Biscuit Blues Festival, may have their own deposit and cancellation terms. We tell you these terms before you book.
- Dogs
- Dogs are welcome in the Helena Phillips room only, at $35 per night. Dogs must be leashed on the grounds and never left unattended in the room.
- Dogs are not allowed on the bed. We have a dog bed for your stay at no charge; ask for it when you book or at check-in.
Booking & Reservations
How to book, deposits, payments, group rates, and gift cards.
How do I make a reservation?
Call us at (870) 338-9155, or choose a room and book online. We are happy to help you pick the right room.
What is required to confirm a booking?
A deposit of half the first night (plus tax) for each room holds your reservation. The balance is due at check-in.
What forms of payment do you accept?
We accept credit cards, debit cards, checks, and cash.
Is there a minimum age to book?
The lead guest must be at least 21 years old.
Can I add a guest to my reservation after booking?
Yes, within the room's maximum, which is shown on its page. There is no charge for extra guests within a room's maximum. If your party needs the fold-out bed, we add $35 per night for it. Contact us to update your reservation.
Do you offer gift cards?
We do not offer gift cards yet. If you would like one, tell us. We may add them in the future.
Do you offer group rates for larger parties?
We accommodate groups booking 5 or more rooms. Contact us at (870) 338-9155 to discuss group arrangements. Bookings of 5 or more rooms, and stays that reserve the whole house, are made with a short written agreement. The terms below apply unless the agreement says otherwise. The full terms are on our policies page.
Check-In & Check-Out
Arrival and departure times, early check-in, late checkout, and WiFi.
What are your check-in and check-out times?
Check-in: 3:00–6:00 PM. Arriving later? Call or text us at (870) 338-9155 before you arrive and we will arrange a late check-in. Check-out: 11:00 AM.
What if I arrive after 6:00 PM?
Check-in: 3:00–6:00 PM. Arriving later? Call or text us at (870) 338-9155 before you arrive and we will arrange a late check-in.
Is early check-in available?
Early check-in is free when your room is ready. Ask us when you book. If we have to prepare a room early for you, the fee is $35.
Can I request a late checkout?
Late check-out is $35. Ask us by 9:00 AM on the day you leave.
What is the WiFi password?
The WiFi password is provided at check-in and also posted in your room.
Rooms & Amenities
Room features, suites, common areas, and on-site amenities.
What amenities are included in all rooms?
All ten rooms include a private bathroom, Smart HD television, free WiFi, individual climate control, hair dryer, and iron with ironing board.
Do the rooms have working fireplaces?
Seven of the ten rooms have a decorative fireplace with its original mantel: General Patrick R. Cleburne, Daniel C. Govan, William A. Short, General Charles W. Adams, General Archibald S. Dobbins, General James C. Tappan and John Hanks Alexander. None of the fireplaces work. The chimneys were removed years ago, so a fire cannot be lit in any room.
Which room has a private outdoor deck?
The Helena Phillips Room has a private outdoor deck overlooking the inn's pecan tree. It is also the only pet-friendly room.
Is the Helena Phillips deck available year-round?
Yes. The deck is open year-round. Weather may occasionally make it less comfortable to enjoy, but we do not close it seasonally.
Which rooms can accommodate four guests?
Louis Jolliet (3rd floor, 2 queen beds) sleeps up to four. Father Marquette (3rd floor, 2 full beds + daybed) sleeps up to three. Every other room sleeps two. Each room's page shows its maximum.
Is there a room with a suite layout?
Three rooms have suite-style layouts with separate sleeping and sitting areas: the General Patrick Cleburne Room, the James Tappan Room, and the Charles Adams Room. Current rates are on each room's page.
What is the game room?
The third-floor game room is open to all guests as common space. It includes a 55-inch television, a darts board, and a snooker table.
Is there a pool or hot tub?
The inn does not have a pool or hot tub.
Is there a fitness center?
The inn does not have a dedicated fitness center, but a rowing machine is available for guest use on the third floor.
Is the WiFi fast enough for video calls?
The WiFi is well-suited for general browsing, email, video calls, and social media. It is not designed for heavy streaming, large downloads, or gaming.
Is there parking at the inn?
Yes. Complimentary on-site parking is available for all guests. The inn is not responsible for damage, theft, or loss to vehicles.
Are there common areas for guests?
Yes, on every floor. The first floor has the wraparound porch, formal dining area, piano area, and breakfast area, with combined seating for about 40. The second floor has a small seating area for about six in the common space between rooms 5, 6, 9, and 10. The third floor has the game room as additional common space.
Are there laundry facilities?
There are no guest laundry machines at the inn. We will wash and dry a load for you for $10. Just ask.
Breakfast
Hot breakfast service, menu, dietary accommodations, and early breakfast options.
Is breakfast included?
Yes. A complimentary hot breakfast is included with every room.
When is breakfast served?
Breakfast is served in the breakfast room at a time you choose: 7:15, 7:30, 8:00 or 8:15 AM on weekdays, and 7:45, 8:00, 8:30 or 9:00 AM on weekends. Leave your choice on the card at the front desk by 10 PM the night before. Coffee is ready when guests come downstairs each morning.
What is on the breakfast menu?
Each morning guests choose from Eggs Benedict with bacon, buttermilk pancakes with bacon, or scrambled eggs with toast and bacon. Robert and his wife cook breakfast themselves. They use pasture-raised organic eggs, grass-fed butter, organic maple syrup and organic orange juice.
Can the inn accommodate dietary restrictions or allergies?
We can cook for most dietary needs, including vegetarian and gluten-free. Tell us when you book. With advance notice we can also try to have specialty items on hand that we do not usually stock.
Can I get breakfast earlier than 7:15 AM?
Sometimes. We decide case by case, usually when a group in the house has a schedule to meet. For breakfast before 6:00 AM, we set out self-serve coffee, breakfast bars and fruit.
Cancellations & Policies
Cancellation policy, smoking, quiet hours, damages, and visitor rules.
What is the cancellation policy?
If you cancel within 24 hours of booking and your arrival is 3 or more days away, we refund the deposit in full. 14 or more days before arrival: we refund your deposit, less a $10 cancellation fee for each room. 3 to 13 days before arrival: we keep the deposit. Fewer than 3 days before arrival, or if you do not arrive: the first night of each room is due. We charge the part not covered by your deposit to the card on file. Special events, such as the King Biscuit Blues Festival, may have their own deposit and cancellation terms. We tell you these terms before you book. The full terms are on our policies page.
What is the cancellation policy for groups?
Bookings of 5 or more rooms, and stays that reserve the whole house, are made with a short written agreement. The terms below apply unless the agreement says otherwise. A deposit of half the full stay is due when you book. The deposit is non-refundable. The balance is due 14 days before arrival. From then on the full stay is non-refundable, including early departures and a stay cut short. If you release rooms or nights and we resell them, we credit you for each night we resell, less $10 a room. The full terms are on our policies page.
Are there quiet hours?
Yes. Quiet hours are 10:00 PM to 8:00 AM. We ask that guests be mindful of other guests during these hours.
Is smoking allowed?
The Edwardian Inn is a smoke-free property. A $250 cleaning fee applies if evidence of smoking is found in a guest room.
What is the policy on visitors?
Only the lead guest and the named booking party may use the property and facilities; third-party visitors need our express permission.
What happens if something is damaged during my stay?
The lead guest is responsible for any damages caused by the booking party during the stay. Please report accidental damage immediately so we can address it together.
What is the lost key fee?
Tell us if you lose a key. A replacement key is $25.
What if I leave something behind?
We hold lost items for 30 days. We can ship an item to you at your cost. Call (870) 338-9155 or write to info@edwardianinn.com.
Pets & Children
Pet policy, family-friendly information, and activities for kids.
Are pets allowed?
Dogs are welcome in the Helena Phillips room only, at $35 per night. Dogs must be leashed on the grounds and never left unattended in the room. Dogs are not allowed on the bed. We have a dog bed for your stay at no charge; ask for it when you book or at check-in. Service animals are welcome throughout the inn. No other pets are permitted.
Is the inn family-friendly?
Guests of all ages are welcome. Each room has a maximum number of guests, shown on its page; tell us how many are coming when you book. Children under 13 must be with an adult at all times while on the property.
Are there activities nearby suitable for children?
The Delta Cultural Center on Cherry Street is free. It covers Delta history, the blues era and the Great Migration, and it suits all ages. Helena River Park and the Mississippi River boardwalk are a short drive from the inn. They show children how wide the river is. The King Biscuit Blues Festival in October is family-friendly and fills the downtown streets. We are happy to suggest activities for the ages and interests of your group.
Location & Area
Where we are, how to get here, and what to do in Helena.
Where is the inn located?
The Edwardian Inn is on Biscoe Street in Helena, Arkansas, in the Mississippi Delta on the west bank of the Mississippi River. It is about 70 miles south of Memphis, Tennessee.
How do I get to the inn from Memphis?
Take US-61 south from Memphis. Stay on the Mississippi side of the river through Tunica County. This is the Blues Highway and the most direct route. You cross the Mississippi River bridge into Helena. The drive is about 70 miles and takes 1 hour 20 minutes to 1 hour 30 minutes, depending on where in Memphis you start. No interstate is needed. The inn is on Biscoe Street in historic downtown Helena, about half a mile from the river levee.
What is there to do in Helena?
Helena offers rich Delta history and culture: the King Biscuit Blues Festival (October), Delta blues heritage, Civil War history including the Battle of Helena (1863), historic downtown walking tours, the Great River Road cycling route along the Mississippi, and access to the river itself. We are happy to suggest itineraries based on your interests.
When is the King Biscuit Blues Festival?
King Biscuit is held each October in downtown Helena. The festival draws roughly 10,000 attendees and is one of the oldest continuous blues festivals in the United States. We recommend booking early as rooms fill well in advance.
Where can we eat near the inn?
Places we send guests: PaTio Mexican Restaurant (open every day), Ed's Grill (weekdays), Teaden Chinese Restaurant (open every day), Delta Fish Market Bar & Grill (closed Sunday), Biscuit Row BBQ (Friday and Saturday), Delta Que & Brew, the Helena Country Club (lunch Wednesday to Sunday, dinner Wednesday to Saturday; it welcomes our guests, no membership needed) and Delta Dirt Distillery (Friday and Saturday evenings). Hours change, so ask us for current times when you arrive. Our restaurants page has more.
What is the best time of year to visit?
Spring (March through May) and fall (September through November) are the mildest seasons in the Arkansas Delta, with lower humidity and full event calendars. October brings the King Biscuit Blues Festival and is the busiest month. Summer (June through August) is hot and humid. The inn is fully air-conditioned. Winter is mild compared to northern states, with occasional cold fronts. The inn is open all year.
Special Occasions
Celebrations, private events, and whole-house bookings.
Can the inn help arrange special occasions?
Yes, with advance notice. Tell us what you have in mind and we will help you plan it. Our events page covers private gatherings at the inn.
Is the inn available for private events or whole-house bookings?
Yes. We host gatherings of up to 50 people in the house, and baby showers for local families are some of our most frequent. Weddings work best when the whole party stays with us: the ten rooms sleep up to 23. Larger out-of-town weddings are harder, because guests need rooms beyond ours. Call us at (870) 338-9155 to talk through your plans.
Accessibility
Wheelchair access, mobility accommodations, and how to discuss specific needs.
Is the inn wheelchair accessible?
First-floor access is available via a wheelchair ramp at our side reception entrance. The inn does not have an elevator, so guest rooms on the second and third floors are not wheelchair accessible. Our first-floor bathrooms are standard, so a guest using a wheelchair may need assistance to use them safely. We have welcomed guests in wheelchairs before, generally with a companion. Please call us at (870) 338-9155 to discuss your specific needs and we will do our best to accommodate.
Ten rooms at The Edwardian Inn.
Each one is named for a person tied to Helena.
Real availability, real rates. No booking fees, ever.
Or call the inn at (870) 338-9155