Legal

Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Last updated: December 2024

Introduction

The Edwardian Inn ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our inn.

Information We Collect

Personal Information: When you make a reservation or contact us, we may collect:

  • Name and contact information (email, phone, address)
  • Payment information (credit card details)
  • Reservation details and preferences
  • Communication history with our staff

Automatically Collected Information: When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website information
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations
  • Communicate with you about your stay
  • Process payments securely
  • Improve our services and website
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our business (payment processors, booking systems)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Edwardian Inn
317 Biscoe Street
Helena, Arkansas 72342
(870) 338-9155
info@edwardianinn.com
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